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15-Day 13-Night The Balkans 6-Country Highlights Tour Slovenia, Croatia, Montenegro, Serbia, Bulgaria, Romania

Exclusive to the 2025 Rose Festival: The Rose Extravaganza with a 120-year history!
Departure: Ljubljana
Destination: Bucharest
Departure: Ljubljana    Destination: Bucharest
15 days & 13 nights

Price Details

# Depart on Type Price US dollar per person Remark
1 May 27 Double room 4,150
2 May 27 Double room 5,200

Price description: Double room refers to 2 people sharing 1 room, single room refers to 1 person in 1 room.

Attention: this itinerary document is for reference only. Our company reserves the right to adjust the sequence and individual attractions in the itinerary based on season and time. All itineraries are subject to confirmation before departure. Updated on: February 17,2025


Highlights

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✅Exclusive to the 2025 Rose Festival: The Rose Extravaganza with a 120-year history!

☑Special Arrangement: As a VIP, you'll be able to participate in the annual closing ceremony feast of the Bulgarian Rose Festival.

☑It only happens once a year. If you miss it, you'll have to wait another year!

☑Special Reminder: Not every visitor to Bulgaria can participate in the Rose Festival activities! The quota is limited. Hurry and book now!

✅Itinerary Highlights:    

Take one tour to visit six countries - Croatia, Romania, Bulgaria, Montenegro, Serbia, and Slovenia. Explore numerous cities, six capital cities, and six World Heritage Sites, including many ancient cities and towns.

On this journey, conduct an in-depth exploration of the Balkan countries, feel their history, and enjoy many wonderful experiences.

Exclusive Arrangement: For the attractions listed in the itinerary, we will enter and visit whenever possible. For some attractions, professional official guides will be specially invited for in - depth and authentic explanations.

☑2 castles: Kalemegdan Castle + Nis Fortress

☑3 Must-sees: Plitvice Lakes National Park, Dubrovnik City Wall, Palace of the Parliament

☑9 Great Historical Cities: Ljubljana, Podgorica, Dubrovnik, Zagreb, Zadar, Nis, Kazanlak, the City of Roses, Veliko Tarnovo, Bucharest

☑6 World Heritage Sites: World Natural Heritage - Plitvice Lakes National Park (the Sixteen Lakes), World Natural Heritage - Durmitor National Park; World Cultural Heritage - the Old Town of Dubrovnik, World Cultural Heritage - Diocletian's Palace in Split, World Cultural Heritage - Nis Fortress, World Cultural Heritage - Kalemegdan Fortress

✅More than 30 important Balkan sites: Tito's Flower House, Tito's home village of Kumrovec, the Sea Organ, the Old Town of Dubrovnik, the Skull Tower, Sofia's Eagle Bridge, the Palace of the Parliament in Bucharest, etc.

✅All - inclusive Package: No shopping stops, pure sightseeing without additional self - expenses. Enjoy full - time Chinese speaking tour guide explanations, 24 delicious meals throughout the trip, tickets for all key attractions. It's a truly all - inclusive price.

✅Quality Experience: We'll book local four-star hotels with a rating of 7.8 or above for the whole tour and provide a Chinese - speaking guide.

✅Exclusive Gifts: A grilled meal in Belgrade, a grilled fish meal in Split, and ticket for the Audience Seats at the the 2025 Rose Festival.


Itinerary

Day 1

Home-Ljubljana

Transport:
Breakfast: Not included
Lunch: Not included
Dinner:Not included
Accommodation: Airplane
Itinerary:

Today you will go to the airport to check in for your flight to Ljubljana. Due to the time difference, it is recommended to confirm the local time and depart 1 day in advance, the exact time is subject to the arrival time, please choose an early flight to arrive. You will be spending the night on the plane, which may be cold, so it is recommended that you bring warm clothing. Please check all documents carefully, such as passports, visas, Taiwan Compatriot Permits, etc.


Day 2

Arrival in Ljubljana

Transport:
Breakfast: Not included
Lunch: Not included
Dinner:Not included
Accommodation: Ljubljana ONE66 Hotel 4-star or similar
Itinerary:

Today you will arrive in Ljubljana, our guide will pick up you at the airport and transfer you to the hotel to check in and rest.

Free pick-up time on the day of the tour is a fixed time (In case of changes, please communicate with customer service staff in advance, other different times for paid pick-up, please know!) Thank you for your understanding.

Pick-up day for free activities, not the official itinerary, if you arrive early please pay attention to personal and property safety in free activities.


Day 3

Ljubljana city tour

Transport:
Breakfast: Included
Lunch: Included
Dinner:Included
Accommodation: Ljubljana ONE66 Hotel 4-star or similar
Itinerary:

Itinerary:

Ljubljana - City tour - Preseren Square - Ljubljana Castle - Dragon Bridge

Breakfast at the hotel;

Visit Ljubljana, a beautiful and unforgettable small city, which is small in size but has all the features of a metropolitan city.

Preseren Square (exterior), Ljubljana's central square, is dominated by the Baroque Karnișoara Fountain, built in 1751, with its obelisk-like columns at the base of which are sculpted three sets of exquisite marble statues. They are said to represent the three rivers of Slovenia: Sava, Krka and Ljubljana. Next to the square is the Old Town Hall, an ancient Renaissance building built in 1718, which is now a sculpture museum, free to visit, with a number of imaginative modern sculptures on display in addition to the old architecture and frescoes. And continuing on from the Town Square, you can go to St. Nicholas Cathedral, built in the 18th century, and the Concert Hall, built in 1702.

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Ljubljana Castle (exterior), built in the 11th century, is located on top of Castle Hill in the Slovenian capital. Originally a wooden structure, the castle has always been a military fortress because of its location and the military-strategic significance represented by the Castle Hill. In the 15th century the royal family of Harps rebuilt the castle to defend it from the Turks, adding a Gothic-style chapel and paintings.

Dragon Bridge (exterior), built in 1901, spans the Ljubljana River and is a landmark of Ljubljana. The highlight of the bridge is the four bronze pterodactyls sculpted at both ends of the bridge, which are modeled after the fire-breathing dragons in Western cartoon stories. Most of the figurines, T-shirts and postcards sold in street stores are in its image, which nowadays almost represents Ljubljana.

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Day 4

Ljubljana-Zagreb

Transport:
Breakfast: Included
Lunch: Included
Dinner:Included
Accommodation: Hotel Diplomat 4-star or similar
Itinerary:

Itinerary:

St. Stephen's Cathedral (Szent Istvan Bazilika) - Gate of Stone-St. Mark's Church - Ban Jelacic Square - Upper Town

After breakfast at the hotel, visit the city (about 60 minutes) and visit the tallest classical building in Zagreb - St. Stephen's Cathedral (Szent Istvan Bazilika) (free admission, except in case of religious events) and Gate of Stone.

Visit St. Mark's Church in Gothic style, Ban Jelacic Square with the statue of Governor Jelacic. Zagreb is divided into the upper and lower half of the city, the Upper Town is the old town, and then return to the hotel to rest.

Gate of Stone

Located in Zagreb, the capital of Croatia, the Gate of Stone is a unique attraction in the city full of mystery and deep history. It is not only a building, but also a symbol of Zagreb's history and culture, attracting tourists from all over the world to explore the story behind it and enjoy the unique charm of the city.

St. Stephen's Cathedral (Szent Istvan Bazilika)

A famous Catholic church in Zagreb, the capital of Croatia, is also the city's tallest classical building, the church adopts neo-Gothic architectural style and adds two 108-meter-high spires, making it a landmark of Zagreb, which is not only a place for religious activities, but also the location of the best-preserved Gothic dome frescoes in Zagreb and even in Croatia, which is of high historical and artistic value, and nowadays is also a place for tourists to visit. It is also home to the best-preserved Gothic dome frescoes in Zagreb and Croatia, with a high historical and artistic value, and is now one of the most popular attractions for tourists.

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St. Mark's Church

Located in Zagreb, Croatia, St. Mark's Church is a Gothic-style building that houses the works of Rhodia's sculptor Meštrović. The roof of the church is decorated with colorful tiles.

Ban Jelacic Square

Zagreb's central square with a statue of Jelacic, Croatia's first governor. Most of the buildings around the square originate from the 19th century and show a wide range of architectural styles, from Biedermeier to Art Nouveau and Post-Modernism. The square is now a place for citizens to conduct activities and meet on dates, and is very lively at night.

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Day 5

Zagreb-Plitvice Lakes

Transport:
Breakfast: Included
Lunch: Included
Dinner:Included
Accommodation: Lyra Hotel/16 lake 4-star or similar
Itinerary:

Itinerary: Plitvice Lakes National Park

Have breakfast at the hotel, then take a bus to the Plitvice Lakes area. Visit Plitvice Lake National Park★ (inside, approx. 90 minutes ). It is the most well - known tourist attraction in Croatia. In 1979, it was listed as a World Natural Heritage Site by UNESCO. The beautiful scenery of the lakes is definitely not to be missed.

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Day 6

Plitvice Lakes-Zadar-Split

Transport:
Breakfast: Included
Lunch: Included
Dinner:Included
Accommodation: Hotel Mondo 4-star or similar
Itinerary:

Itinerary:

Zadar - Roman Gate - Sea organ - Greeting to the Sun - Plit Old Town

After breakfast, we will go to Zadar, the port and historical city in western Croatia, the fifth largest city in Croatia, and one of the most famous tourist destinations in Southeastern Europe.

Roman Gate, one of the local landmarks, was built by the Venetians in 1543. The gate is very characteristic and well-preserved, with a stone lion statue of the Flying St. Mark in the center, and underneath the stone lion is a statue of the patron saint on horseback, which guards the history of Zadar.

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Sea organ, the world's first sea organ installation, the sea breeze blowing high and low scales, playing the music of nature, sometimes melodious, sometimes thick and low. You can sit by the shore and immerse yourself in this wonderful chanting of the sea!

Greeting to the Sun, located next to the Sea Organ, consists of 300 glass panels that collect solar energy during the day and emit unpredictable light at night, which looks like a colorful kaleidoscope from near, and a pillar of light that goes up to the clouds from afar.

Drive to the Croatian seaside city of Split , visit Split Old Town (inside), built in the 3rd century AD, built around the palace of the Roman Emperor Diocletian, is one of the most famous surviving remains of the Roman Empire. The entire ancient city has been listed as a UNESCO World Heritage Site.

Have dinner and overnight in hotel.

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Day 7

Split-Dubrovnik

Transport:
Breakfast: Included
Lunch: Included
Dinner:Included
Accommodation: Villa Paradiso-pansion komfor 4-star or similar
Itinerary:

After breakfast proceed to Dubrovnik, the old town is completely surrounded by tall, fortified castles. The walls are made of granite, 5 meters thick, 22 meters high and 1940 meters long, with bunkers at short intervals and surrounded by a moat. Visit the ruins of the Old Town, including: the Old City Walls (inside), the Monastery of St. Francis and the Old Pharmacy. Inside the city are well-preserved 14th-century pharmacy, stately cathedral, carved monastery and ancient magnificent Grand Ducal Palace, which are built in different styles, some Romanesque, some Gothic, and some with Renaissance or Baroque style, fully reflecting Dubrovnik's rich historical and cultural heritage. Walking in the old city, the medieval style streets and ancient street lights make it difficult to distinguish between the old and the new, and the rows of small red-tiled houses built along the hillside on both sides of the streets are like a string of pearls scattered in the city. At 12 o'clock and 6 o'clock in the evening, the 36 big bells in the castle ring in unison, and the sound of the bells echoes, melodious and pleasant. The famous British writer George Bernard Shaw said after visiting Dubrovnik Old Town: “Those who are looking for heaven on earth, please go to Dubrovnik for a visit!

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Day 8

Dubrovnik-Podgorica

Transport:
Breakfast: Included
Lunch: Included
Dinner:Included
Accommodation: Hotel Aurel 4-star or similar
Itinerary:

Itinerary:

Podgorica - Cathedral of the Resurrection of Christ - Republic Square

After breakfast, go to Podgorica, the capital of Montenegro and the capital of the Podgorica region. It has a typical Mediterranean climate, with hot, dry summers and wet, rainy winters. The city is surrounded by mountains, and in spring and summer you can look up and see the snow-capped mountains in the northeast. People often describe the city as “beautiful, quiet and livable”, and indeed, Podgorica is a countryside within a city and a city within a countryside.

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The Cathedral of the Resurrection of Christ (Saborni Hram Hristovog Vaskrsenja ) (exterior), located in the capital of Montenegro, Podgorica, is a Serbian Orthodox Church, the construction of which began in 1993 and was completed on October 7, 2014. The church is dedicated to the 1700th anniversary of the Milanese Pardon, which proclaimed freedom of religion.

The Republic Square (Trg Republike) (exterior), see the entire city center surrounded by Soviet buildings.


Day 9

Podgorica-Zabljak-Zlatibor

Transport:
Breakfast: Included
Lunch: Included
Dinner:Included
Accommodation: Terme36.6 4-star or similar
Itinerary:

Itinerary:

Durmitor National Park - Tara Bridge - Wooden Village

After breakfast, we will go to Durmitor National Park (inside), which is a beautiful natural park formed by glaciers and inscribed on the UNESCO World Heritage List in 1980. It includes the alpine lake “Black Lake” and the famous Tara River Gorge Bridge.

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Djurdevica Tara Bridge, a bridge nearly two hundred meters high, connects the two sides of the steep cliffs and was a battlefield in World War II, as well as the setting for the anti-fascist movie “The Bridge” in the former Yugoslavia. Originally built in 1940, it was destroyed by bombing during World War II and restored in 1946 after the anti-fascist victory. The movie “The Bridge” was very famous in China in the 70's, and the famous song “Ah! Bye bye friends! ”was also a popular song at that time.

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Go to Zlatibor, the city of flowers, it is not as famous as Provence, but people fall in love at first sight, will make you think of the East's paradise, the West's fairy tale world.

Visit Drvengrad (Wooden Town) (inside, 45 minutes), a very famous attraction in Zlatibor, is a rustic and picturesque village built entirely of wood. It was constructed by Serbian filmmaker Emir Kusturica as a set for his film “Life is a Miracle” from 2003 to 2004 but has since evolved into a cultural and tourist attraction. Drvengrad is a blend of Serbian heritage, art, and architecture, reflecting Kusturica’s distinctive style and passion for preserving traditional values.

After dinner check in to the hotel.


Day 10

Zlatibor-Belgrade

Transport:
Breakfast: Included
Lunch: Included
Dinner:Included
Accommodation: Nobel Palace Hotel 4-star or similar
Itinerary:

Itinerary:

Church of Saint Sava - Tito's Memorial - Tito's Flower House - Kalemegdan Fortress - Knez Mihailova Street - Old Scaglia Street - Chinese Embassy in Former Yugoslavia

Have Breakfast at the hotel, then proceed to visit ★Church of Saint Sava (inside, about 15 minutes). The church is divided into two parts: the old church, with its painted frescoes, expresses the essence of art; and the new church, with its majestic appearance, is modeled on the St. Sophia Church in Istanbul.

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Visit Tito's Memorial and Tito flower House (inside), which was his favorite residence and flower house, and now also exhibits the original history of his life and office, as well as a variety of gifts given to him by political leaders of various countries.

Visit Kalemegdan Fortress ★ (Inside, about 30 minutes), the city's most famous sight, which is made up of huge stone blocks and has been a military fortress since the time of the Celts. Here you can enjoy a beautiful view of the confluence of the Danube and Sava Rivers.

Visit Knez Mihailova Street and Old Scaglia Street, Chinese Embassy in Former Yugoslavia, which was bombed by the U.S. in 1999 (only a monument exists to commemorate the martyrs, and on the site of the former Center for Sino-Belgian Cultural Exchanges), then transfer to the hotel for the night.

In the evening we will go to the hotel for rest.

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Day 11

Belgrade-Nis

Transport:
Breakfast: Included
Lunch: Included
Dinner:Included
Accommodation: Crystal Light 4-star or similar
Itinerary:

Itinerary:

Nis - Nis Castle - Skull Tower - King Milan Square - Nisava River

After breakfast proceed to Nis, the largest city in southern Serbia and the third largest city in Serbia, the cultural and economic center of southern Serbia, one of the oldest cities in Europe and the Balkan Peninsula, which in ancient times was considered to be an important gateway connecting the eastern and western worlds. Roman emperors Constantine the Great and Constantius III were born here. Due to its geographic importance, Nis is known as the “Gateway to the East and the West”. The city has been ruled by the Romans, Huns, Avars, Byzantines, Serbs, Bulgarians, Turks, Hungarians and Austrians, leaving behind a rich cultural heritage and historical monuments.

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Nis Fortress (exterior), one of the best-preserved medieval fortresses in the Balkan Peninsula, the date of its original construction is not known, but it was rebuilt on the ruins of the ancient Roman city in 1723 by the then rulers of the Ottoman Turkish Empire. Today, Nis Castle is not only a symbol of the city of Nis, but also a venue for many cultural and historical events. It is more like a big park with many restaurants and cafes. Some monuments of the Turkish baths and temples remain at the entrance of the castle. Standing on the ramparts you can overlook the Nisava River.

Skull Tower (exterior), a landmark of Niš, as the name suggests, is a tower made of human skulls. in the early 19th century, the Serbian Sinjelic led an uprising against Ottoman rule, but failed. The Turks cut off the heads of the fighters and built this tower to terrorize the Serbs. Nowadays, it is a patriotic educational base in Serbia, and countless locals come here every year to remember the history.

King Milan Square, the center square of Niš, can be reached by crossing the Nisava River from the main gate of the castle. This is the center of Nis, surrounded by restaurants and shopping malls, where you can stroll around in addition to taking snapshots and eating. Especially this big road in front of the statue is very nice for street photography.

Nisava River, the mother river of Nis, bisects the city. There are many cafes and restaurants on both sides of the river, and it is a good place to take a leisurely walk.


Day 12

Nis-Sofia

Transport:
Breakfast: Included
Lunch: Included
Dinner:Included
Accommodation: Hotel Triada 4-star or similar
Itinerary:

Itinerary

Sofia - Eagle Bridge - St. Sofia Church - St. Alexander Nevski Cathedral

After breakfast, start the city tour.

Sofia, the capital of Bulgaria, is a world-famous garden city. Stroll through the city, almost everywhere can smell the pungent fragrance of flowers, the whole city is like a blooming flowers, coupled with a block of white or yellowish houses, Sofia looks particularly beautiful.

Eagle's Bridge, spanning the river that runs through Sofia's inner city, is the intersection of several of the city's main roads. At each corner of the bridge stands a statue of a flying eagle, symbolizing the god of protection, hence the name Eagle's Bridge.

St. Sofia Church (exterior), it is believed that St. Sofia Church has been blessed by mysterious forces and has been protected from human intrusion and natural disasters for centuries, and is a representative of the elegant, simple and symmetrical beauty of the architecture at that time.

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St. Alexander Nevski Cathedral (exterior), one of the largest Orthodox churches in the world, is a neo-Byzantine building, the main cathedral of the Bulgarian Patriarchate, and one of the symbols of Sofia, as well as the main sightseeing attraction.


Day 13

Sofia - Kazanlak - Veliko Tarnovo

Transport:
Breakfast: Included
Lunch: Included
Dinner:Included
Accommodation: Local hotel specialty hotel or similar
Itinerary:

Have breakfast at the hotel, then go to the City of Roses. Kazanlık, as the largest city in the “Rose Valley”, has been holding a Rose Festival on the first weekend of June every year since the end of the 1960s to show the Bulgarian people's love for roses and their hospitality through the “Rose Queen” beauty pageant, picking roses in the rose gardens, parade and other rich activities. The Rose Festival is held on the first weekend of June every year since the late 1960s, with the “Rose Queen” beauty pageant, rose garden picking, parade and other rich activities to show the Bulgarian people's love for roses and hospitality.You can experience the annual harvest of the Rose Festival in the rose field and watch the Rose Picking Festival; Take a seat ★ to watch the Rose Festival folk parade and the "Rose Queen" float display.

Afterwards, travel to Veliko Tarnovo, the big city of Bulgarian ,where you will be served dinner and check in to your hotel.

 

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Day 14

Veliko Tarnovo-Bucharest

Transport:
Breakfast: Included
Lunch: Included
Dinner:Included
Accommodation: Park Hotel Novel 4-star or similar
Itinerary:

Itinerary:

City tour - Revolution Square - Altes Schloss - Palace of Parliament

After breakfast at the hotel, start the city tour (about 120 minutes): Revolution Square on Victory Street, where there used to be the headquarters building of the Romanian Republic, the former Altes Schloss (exterior), (currently the National Museum of Art), visit the Palace of the Parliament (exterior) (also known as the People's Palace), which cost hundreds of millions of dollars to build and is the second largest single building in the world after the Pentagon of the U.S. Department of Defense, with its many rooms, halls and offices.

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Day 15

Bucharest - Home City

Transport:
Breakfast: At hotel
Lunch: Included
Dinner:Included
Accommodation:
Itinerary:

After having breakfast at the hotel, head to the airport and return to your hometown, thus ending this pleasant journey.


What's Included

1.Hotel:13 nights accommodation in local 4- star hotels;

2.Meal: Full hotel breakfast, 24 lunches and dinners: including Chinese meal 8 dishes and one soup, western three-course meal, 6 countries local specialties, some hotel dinner (if meal time on the plane, to the airline standard shall prevail)

3.Transportation: professional local commercial tourist car, excellent Chinese speaking guide with wonderful explanation (driver-cum-guide for 6 people or less )

4.Tickets: Entrance tickets for the highlight attractions in the itinerary are all included: Plitvice Lakes, Dubrovnik City Walls, Durmitor National Park, Drvengrad (Wooden town), Saint Sava Church, Tito's Villa, Kalemegdan Castle, the Audience Seats at the Rose Festival.


What's Not Included

1. Full international air ticket (our company can book air tickets)

2. Visa fee: Holders of US passports and Taiwanese passports are exempt from visas for traveling to the Eastern European Balkan region. For holders of Chinese passports or Chinese passports with a green card, a multiple - entry Schengen visa for Europe is required. (Our company can assist with visa application, but the cost shall be borne by the applicant.)

3. The service fee for the driver and guides: €10 /person/day, total €140/person

4. Entrance fees for attractions not included in the above fee includes;

5. Personal expenses (such as: hotel telephone, laundry, beverages, excess luggage and custody fees, etc.);

6. Additional expenses caused by force majeure factors such as strikes and traffic delays beyond the control of the Company;

7. All other costs not included in the "Prices includes" section.


Booking Guidelines

Itinerary Instructions

Special Notes:

1. The order of activities, attractions, flights, and accommodations in the itinerary may be subject to change based on practical considerations. The final itinerary will be confirmed by our company prior to departure.

2. We reserve the right to make necessary adjustments to the itinerary, or apply additional charges due to unforeseen circumstances, including but not limited to airline schedules, visa requirements, government policies, and weather conditions.

3. The flight numbers and times provided are indicative and may be subject to reasonable adjustments during actual implementation.

Travel Information

Meeting & Departure:

1. Please ensure you arrive at the boarding location 15 minutes before the scheduled departure. The bus will depart on time without waiting. Arriving late will be considered a cancellation, and fees are non-refundable.

2. The boarding and disembarking times indicated are estimates, and the final locations are subject to our confirmation. Any changes due to traffic or other special circumstances will be communicated promptly. Please be patient.

Luggage & Vehicle:

We operate various types of vehicles, including buses, mid-sized buses, and 9-seater minibuses. While large buses have luggage racks, mid-sized and minibuses have limited space. We recommend carrying only essential luggage to ensure one seat per person.

Please note that in many cities, bus stops are often situated a distance from attractions to avoid penalty. We appreciate your understanding in this matter.

Bus Safety Tips:

1. No smoking on the bus.

2. Prohibited items are strictly forbidden.

3. Avoid touching vehicle items to prevent damage.

4. During stops, please adhere to the guide's instructions and stay close by.

5. When disembarking, ensure windows are closed and valuables are with you. The travel agency is not liable for any lost or stolen items.

6. If a vehicle breakdown occurs during the tour, affecting the itinerary, the travel agency will take swift remedial action. Your cooperation is greatly appreciated.

Refunds and Changes Policy

Trip Cancellation Policy

ü Full Refund: Cancel your trip 60 or more days before departure.

ü Processing Fee Refund: Cancel between 30 and 59 days before departure, and a 10% administration fee will apply.

ü Partial Refund: Cancel between 18 and 29 days before departure, and 50% of the total order amount will be charged.

ü Non-Refundable: Cancellations made within 17 days of departure are non-refundable due to confirmed vehicle and hotel bookings, but a friend can be substituted in your place.

Additional Notes

ü The cancellation policy does not cover tours that include airfare and cruises, as they are governed by the respective airline and cruise line policies.

ü Failure to arrive on the departure day will be considered a voluntary cancellation, and no refunds will be issued.

ü Refund policies for additional hotel bookings or services are subject to the individual hotel's policies.

ü Personal reasons such as incomplete documents, visa issues, late arrival, illness, or accidents resulting in cancellation or failure to participate in the trip will not be refunded or compensated with alternative services.

Handling of Special Circumstances

In cases where the trip cannot proceed due to force majeure events like weather, war, or strikes, our company prioritizes guest safety and has the right to cancel or modify part or all of the trip. We assume no direct or indirect responsibility for such events, and any paid fees are non-refundable.

Explanation of Additional Charges

Ø If the airline alters its fares due to policy changes, you will be required to pay the difference in accordance with the airline's regulations. Please note that group tickets are not eligible for changes, exchanges, or refunds.

Ø Should the policy adjustments of the destination country result in additional costs for items not included in the itinerary or related services, the price difference must be settled in accordance with the applicable regulations.

Change of Booking Policy:

In cases where guests are unable to join the tour due to unforeseen circumstances (e.g., transportation breakdowns, illness, weather changes), we will strive to minimize losses, but we cannot assume the costs associated with these changes. Specific guidelines for visa changes are as follows:

1. Over 59 days before departure: No fees apply for extensions, itinerary changes, or name changes.

2. Between 30 and 59 days before departure (inclusive): A 10% fee of the total tour price will be charged for extensions or itinerary changes.

3.  Within 30 days of departure (inclusive): No fees for name changes if the guest finds a replacement; however, if we assist in finding a suitable replacement, a 25% fee of the total tour price will be charged as a visa change service fee.

Warm Reminder:

https://www.travelinsurance.com/

We highly recommend purchasing overseas travel insurance before your trip. Here's a link to a trusted insurance provider that we often recommend to our guests. This is a secure purchase option.

Alternatively, you may opt for an insurance company you are familiar with.


Explanation of participation and security risks

I. Tips for Registering for a Tour

1. Ensure your passport is valid for at least six months before participating in overseas tours. Any issues with your documents that prevent visa issuance or entry/exit permits will result in losses borne by you.

2. Visa issuance and entry permissions are at the discretion of the relevant authorities. Providing accurate and truthful information is crucial. Delays or failures due to personal reasons or incomplete/incorrect materials will be your responsibility.

3. Embassies and consulates frequently update visa requirements. We will keep you informed and advise on necessary supplements. Delays or denials due to incomplete or incorrect information will be your liability.

4. Obtaining a visa from the destination country's embassy or consulate is not the only requirement for international travel. You must also pass through border checkpoints and obtain entry/exit authorization from other countries' immigration authorities. Failure to secure these authorizations due to personal reasons will be your responsibility.

II. Health Status and Excursion Activity Risks:

1. Accurately disclose your health condition and past medical history to the travel agency. Based on this, we will recommend suitable tour packages and advise a medical examination. If you choose to participate despite our advice, we assume you are medically fit. Individuals aged 65 and above should be accompanied by family members, and minors by their parents or guardians. We may also require relevant individuals to purchase travel insurance..

2. In case of personal or property safety emergencies abroad, seek assistance from the tour operator, local government, or relevant organizations. Costs incurred will be your responsibility.

3. In case of a sudden illness during the trip, the travel agency will make every effort to arrange for your prompt medical treatment. However, due to the unique conditions and time constraints of outbound tourism, the agency may not always be able to fully cater to your specific requirements or take you to your designated medical institutions. Nevertheless, the travel agency will adhere to the principle of timely treatment and follow the advice of professional medical personnel to ensure that you are assisted to the most appropriate medical facilities. Please note that any costs incurred during this process will be borne by you. We appreciate your understanding in this matter.

4. If you experience a sudden illness during the trip, please note that the tour leader is responsible for the well-being of the entire group, and may not be able to stay with you for extended periods. However, the travel agency will endeavor to arrange for personnel to assist you with follow-up medical treatment, tailored to your needs. Overseas, there is no equivalent occupation to a nurse, so if you require constant accompaniment during treatment, kindly inform the travel agency promptly. The agency can assist in arranging for your immediate family to visit you, but please be aware that any costs incurred will be your responsibility. Therefore, it is crucial to provide the travel agency with your emergency contact details in your home country before departure, in case of emergencies.

5. In the event of an accident abroad where you require the accompaniment and care of your domestic relatives, kindly contact the travel agency promptly. The agency will then reach out to your relatives, based on your needs, and assist them in completing the necessary procedures for leaving the country as swiftly as possible. However, due to the nature of temporary and emergency travel abroad, the agency cannot guarantee the same prices as the tour package or other preferential rates for air tickets, hotels, and related expenses. These costs will be borne by you, and we appreciate your understanding in this matter.

6. When participating in attractions or free activities in foreign countries, please ensure to follow the instructions of your guide and take note of relevant safety tips. Choose activities that are suitable for your physical condition and refrain from engaging in any activities that may be harmful or pose a risk to your health. Travelers with the following conditions are particularly advised to exercise caution: those with a history of cardiovascular disease, cerebrovascular disease, mental illness, asthma, cervical spondylosis, or any recurring health issues not mentioned. Additionally, individuals over 55 years of age and pregnant women are discouraged from participating in activities such as sea travel, scuba diving, swimming, surfing, hiking (including climbing), rafting, skiing, horseback riding, paragliding, hot air ballooning, helicopter rides, desert buggy rides, desert motorcycling, sand dashing activities, cross-country trekking, cable car rides exceeding 10 floors, aerial tramway rides, thrill rides in amusement parks, and any activities involving close contact with wildlife. Our aim is to prevent any unnecessary harm to your body.

7. Generally, we do not include dangerous or thrilling activities in our itineraries. If you believe that any activity in the program may pose a risk to your health, please inform the tour leader or guide promptly, and we will make suitable adjustments accordingly.

III. Personal Property and Shopping Risks

1. Exercise caution in safeguarding your personal belongings and property. Avoid leaving the group without authorization and keep valuables with you at all times. If your property is stolen, we will assist in reporting to the local police, but cannot guarantee recovery or bear any losses.

2. If you purchase goods in countries offering tax refunds, retain your tax refund receipt. Our leaders and guides can assist with filling out forms and escorting you to refund locations, but success is subject to the destination country's policies.

3. Any bank processing fees for shopping cards are non-refundable. If such fees occur due to returns, we kindly request your understanding.